Servicing Sydney's Eastern Suburbs
Terms & Conditions
PAYMENTS/CANCELLATIONS
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No shows or cancellation within 24 hours requires payment in full if the spot is not filled.
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Puppy School Class is non-refundable within 24 hours of the start of the course or if you miss a class.
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Overdue payments may be sent to a debt collection agency in order to settle the outstanding amount at the client's expense.
HEALTH
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Walk & Train - Dogs must be micro-chipped, up to date with vaccinations, flea, tick, worming and have an ID tag. Please provide own towels.
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Puppy School Class - The client agrees their puppy has had at-least 1 vaccination.
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The client agrees their dog is healthy or will share details of medical conditions or behavioural concerns including aggression, prior to the appointment. Should your dog need medical attention whilst in our care, Maddy's Dog School reserves the right to provide first aid, and/or transport to a veterinary clinic. In this unlikely event, you would be contacted immediately. Any related expenses are to be paid by the client.
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Should a dog present showing signs of illness or significant distress, Maddy's dog school reserves the right not to engage their services.
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The client chooses to participate at their own risk and agrees they are responsible for any injury, illness or damage caused to or by their dog.
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Maddy’s Dog School, employees or contractors, will not be held responsible for any injury, illness or damage that may occur.
PHOTOGRAPHY
The client agrees to give Maddy's Dog School (and Dogue Bondi or North Randwick Vet if the client booked Puppy School Class at this location) permission to use photos or videos taken for marketing, social media, advertising or promotion.
CONFIDENTIALITY
Customer information is held in the strictest confidence and is not shared with a third party (with the exception of Dogue Bondi or North Randwick Vet if you booked Puppy School Class at this location). You may be contacted by txt or email for marketing or booking confirmation.